Warranty

12 months of peace of mind.

What's covered

Every Replay Pocket is covered for 12 months from delivery against manufacturing defects: screen, buttons, battery that won't hold a charge, charging port, speaker and anything that stops working under normal use.

What's not covered

Accidental damage (drops, water, cracked screen), normal wear, modifications to the hardware, and loss or theft.

How to make a claim

Email contact.replaypocket@gmail.com with your order number, a short description and, if possible, a photo or short video of the issue. Most issues are solved in a few minutes by email. If not, we'll repair or replace your console — free of charge.

Your rights

This warranty is in addition to any rights you have under applicable consumer protection laws.